Insights from
experience.

Leaders across the group share practical perspectives on institution building, work, technology, infrastructure, and the economy.

Featured voices

A career built around learning and responsibility

An employee reflects on the variety of work, direct exposure to senior leaders and opportunities to take responsibility in a small holding-company team.

Why palliative care requires institution building

The capacity, research, specialised care and public-policy work required to improve palliative and geriatric care.

India is building infrastructure at scale. What happens after it is built?

The operating challenge created by India’s expanding base of energy, urban and enterprise infrastructure, supported by data from Bluspring’s sites, …..

Employee and customer experience in an AI-ledenterprise

How AI changes service delivery while human judgement, trust and domain knowledge remain central to employee and customer experience.

The next operating model of enterprise will be built around AI

How AI changes work in practice, and why technology adoption must be accompanied by changes in skills, delivery and operating models.

Formalising employment at scale: what it means for people and business

An evidence-led account using workforce, social-security, wage and apprenticeship data to show what organised work changes for employees and enterprises.